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Head of Luxury Guest Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
HHM Hospitality
Full Time
position Listed on 2026-01-27
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A luxury hotel management company in New York is looking for a Guest Experience Manager to enhance service culture and oversee guest relations. The role involves managing the entire guest journey, ensuring top-tier service standards, and analyzing guest feedback to drive improvements. Candidates should have a degree in Hospitality Management and at least 5 years of experience in luxury hotel operations.
This role offers an annual salary between $80,000 and $85,000, alongside a collaborative work environment.
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