Guest Experience Lead - Front Desk Supervisor
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-22
Listing for:
Holiday Inn New York City-Wall Street
Full Time
position Listed on 2026-01-22
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A recognized hotel chain in New York City is seeking a Front Desk Supervisor to manage front desk operations and enhance guest experiences. Responsibilities include supervising staff, resolving guest complaints, and ensuring compliance with hotel standards. The ideal candidate has a relevant degree and 1 to 3 years of experience in the hospitality sector, with a strong commitment to guest satisfaction.
This role involves working various shifts, including weekends and holidays, and requires excellent communication and problem-solving skills.
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