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Part-Time Guest Service Agent
Job in
Northport, Suffolk County, New York, 11768, USA
Listed on 2026-01-20
Listing for:
The Northport Hotel
Part Time
position Listed on 2026-01-20
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Benefits:
- Flexible schedule
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Health insurance
We are seeking a friendly, detail-oriented Guest Service Agent to deliver exceptional service during check-in, throughout each guest’s stay, and s part-time position typically ranges from 16 to 24 hours per week, with flexible scheduling based on business needs. The role includes Night Audit shifts (11:00 PM – 7:00 AM) as needed. Weekend and holiday availability is required.
The ideal candidate is dependable, professional, and passionate about creating memorable guest experiences.
Qualifications:
- High School diploma or equivalent required; college coursework or hotel experience preferred.
- Computer experience and strong communication skills are essential.
- PMS (Property Management System) experience is a plus.
- Ability to multitask and maintain a friendly, professional demeanor at all times.
- Must be able to lift up to 15 lbs and stand during the entire shift.
- Greet and assist guests, ensuring a positive experience.
- Handle check-ins, checkouts, and inquiries about hotel services.
- Manage reservations, rate quoting, and follow cash handling policies.
- Complete shift checklist, balancing paperwork and ensuring accuracy.
- Be knowledgeable about hotel services, promotions, and emergency procedures.
- Maintain cleanliness and organization at the Front Desk.
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