Front Office Manager KOA Kyma in Paros

The new project KOA by Kyma New York is seeking to recruit a Front Office Manager for our upcoming luxury property in Paros.

• Manage all front office operations, including reception, reservations, and concierge services.
• Ensure the team delivers a consistent guest experience that meets the standards of KOA by Kyma New York.
• Develop and implement policies and procedures for efficient front office operations.
• Handle guest complaints and issues promptly and effectively to ensure guest satisfaction.
• Monitor and manage the budget for the Front Office department, optimizing expenses and maximizing revenue.
• Hire, train, and mentor Front Office team members, fostering a positive work environment.
• Collaborate with other departments to ensure seamless service delivery.

• Proven experience as a Front Office Manager or in a related role within luxury hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Fluency in English (additional languages are a plus).
• Solid understanding of hotel operations and front office systems.
• Ability to work flexible hours, including weekends and holidays.

• Career development opportunities
• Excellent working environment
• Be part of SWOT Hospitality family
• Accommodation
• Meals