Bathroom Attendant

Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there’s a little something special for every personality. Down at Bedrock, the club’s fitness and wellness destination, we’ve cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences.

Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting.

We are seeking a reliable, polished, detail-oriented, and hospitality-driven Bathroom Attendant to join the Moss New York team. Bathroom Attendants play a vital role in maintaining the cleanliness, comfort, and overall guest experience within our venues. This role is essential to maintaining a refined and seamless environment, ensuring that every guest interaction — even in transitional spaces — reflects our commitment to luxury hospitality.

This position is ideal for someone who takes pride in creating pristine environments, enjoys interacting with guests, and understands the importance of hygiene, presentation, and service excellence.

The hourly wage for this position is $18.00 per hour.

This is a non‑exempt, hourly position
. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek.

• Maintain an immaculate, serene, and well-appointed restroom environment throughout the duration of each shift.
• Perform continuous cleaning and sanitization of all restroom surfaces, including floors, fixtures, sinks, mirrors, and toilets, in alignment with Moss New York’s luxury standards.
• Ensure all bathrooms are fully stocked with appropriate amenities, including toilet paper, paper towels, soap, hand sanitizer, and other guest supplies.
• Monitor restroom conditions to ensure they meet Moss New York cleanliness and presentation standards at all times.
• Keep hallways and entryways leading to restrooms clean, dry, and free of debris.
• Identify plumbing or maintenance issues such as clogs or leaks and promptly notify maintenance or management for assistance.
• Proactively monitor restrooms to prevent safety hazards and ensure a comfortable guest environment.
• Maintain a visible, friendly guest presence by greeting guests warmly and offering assistance as needed.
• Deliver exceptional customer service with professionalism, discretion, and kindness.
• Communicate supply needs, cleanliness concerns, or guest feedback to management in a timely manner.
• Uphold all sanitation, safety, and hygiene protocols in accordance with health and venue standards.

• Previous experience in luxury hospitality, service, or facilities support roles preferred.
• Exceptional attention to detail and commitment to maintaining pristine environments.
• Polished, professional, and guest-focused demeanor.
• Ability to work independently while maintaining consistent standards in high‑traffic settings.
• Strong sense of responsibility, reliability, and discretion.
• Flexible availability, including evenings, weekends, and holidays.
• Physically capable of standing, walking, and performing light cleaning tasks for extended periods.

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.