Receptionist​/Front Desk Associate

Front Desk / Receptionist (Hospitality). We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. This role is perfect for someone who genuinely enjoys talking to people, knows how to stay organized, and can handle multiple tasks with a calm and positive attitude.

• Welcoming guests and providing a warm, professional first impression.
• Check‑in and check‑out procedures.
• Communicating with guests in person, by phone, and via email.
• Working with reservations and guest data.
• Maintaining daily reports and basic documentation.
• Using Excel for tracking, reporting, and internal records.
• Coordinating with housekeeping and management.
• Handling guest requests and resolving minor issues professionally.

• Excellent communication skills and friendly personality.
• Strong customer service mindset.
• Excel knowledge is mandatory.
• Punctuality and reliability.
• Ability to multitask and stay organized.
• Comfortable working in a fast‑paced environment.
• English required; additional languages are a must.

📍

Location:

125 Bowery. 🕒

Schedule:

Shift-based (7 AM‑3 PM; 3 PM‑11 PM) (Mon‑Th; Thu‑Sun).

Experience:

Required

Languages:

English – Advanced
Employment:
Full-time

Schedule:

9 am‑6 pm/6 pm‑2 am
Salary: $18 – $22 hourly

About City Nest Hotel:
New SRO Hotel