Catering Sales Manager - Hilton Midtown

Catering Sales Manager - Hilton New York Midtown

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Placed right in the heart of the action the New York Hilton Midtown is looking for its next Catering Sales Manager! This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space, including 49 meeting rooms and a ballroom spanning 21,673 square feet, ideal for conferences, conventions, and upscale gatherings in the heart of Manhattan.

Our ideal candidate will possess a strong skill set in the local social catering market, with expertise in corporate events and galas, a minimum of two years of experience, the ability to network and generate new business opportunities, and a genuine passion for success.

The role operates within business hours Monday – Friday 8:00am to 5:00pm with required full availability to adjust work hours and work any day of the week, including weekends and holidays for client engagement.

This is a salaried position starting at $ annually and will be aligned with the candidate’s experience and qualifications. This role qualifies to be part of Hilton’s Sales Incentive program.

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

As a Catering Sales Manager, you will be responsible for developing market segment(s), including soliciting new customer relationships, negotiating business through proposals and contracts to close deals, and creating menus and events to maximize revenue and enhance the event experience. Maintain existing relationships with corporate and social accounts. Foster all internal customer relationships to ensure consistent, high‑level service throughout the contracting, pre‑event, event, and post‑event phases of events.

This position primarily handles complex social events. Direct event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Selling and influencing both internal and external clients.
• Participate in customer site inspections and assist with the sales process as necessary.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
• Ensure high-quality service by communicating and assisting others to understand the guest’s needs, providing direction and guidance, feedback and individual coaching when needed.
• Other duties as necessary are based on business needs.
• Regular attendance.

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our…