Courtyard Queens Fresh Meadows - Front Desk Agent

Courtyard New York Queens Fresh Meadows - Front Desk Agent

Base pay range: $24.00 per hour.

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role manages guest interactions and keeps the front desk running like a well‑oiled machine.

• Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times.
• Effectively convey information and address guest inquiries and issues promptly.
• Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Daily Pay—ask your recruiter for details.
• Medical, Dental, and Vision coverage.
• Short‑Term and Long‑Term Disability income.
• Term Life and AD&D insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401(k) retirement plan.

Company:
Aimbridge Hospitality
Seniority:
Entry level

Employment Type:

Full‑time
Job Function:
Management
Industry: Hospitality
Eligible for a competitive benefits package after an initial waiting period.