Spa Supervisor; Male Guest Locker

Spa Supervisor (Male Guest Locker Experience) – AIRE Ancient Baths

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AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 9 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are looking into the future and moving onwards, with our soon-to-be-opened Toronto 2025 facility. We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

As a Spa Supervisor at AIRE, you will play a key role in upholding the impeccable standards of cleanliness, organization, and guest care that define our luxury wellness environment. This position offers a meaningful opportunity to lead by example, embody AIRE’s values, and contribute to the well‑being of both our guests and team members.

Direct supervision: Locker Room Attendant team and Laundry Attendant team.

Leadership & Operations

• Lead the Locker Room Attendant team, ensuring exceptional cleanliness, organization, and guest service within all locker room areas.
• Supervise the Laundry Attendant team, maintaining efficiency, quality, and consistency in all laundry operations.
• Coordinate daily tasks, prioritize responsibilities, and ensure seamless operations across locker and laundry departments.
• Oversee the upkeep of the laundry facility; perform routine cleaning as needed and recommend improvements to enhance workflow.

Standards & Training

• Develop and deliver training to ensure team members uphold AIRE’s distinguished service and cleanliness standards.
• Support onboarding of new team members and provide ongoing coaching to promote continuous improvement.
• Review and complete daily operational checklists with accuracy and attention to detail.

Communication & Collaboration

• Maintain strong communication with the Housekeeping Manager, supporting daily operational needs and team management.
• Relay essential information clearly and consistently through designated communication channels.
• Report equipment issues, operational challenges, or team-related concerns to the Manager on Duty and Housekeeping Manager promptly.

Inventory & Administrative Duties

• Monitor inventory levels for locker room and laundry supplies; submit restock requests proactively.
• Provide weekly updates on cleaning lists, inventory counts, linen damage or disposal, and overall operational status to the Housekeeping Manager and/or Director.
• Oversee team workflow, attendance, and overall performance.

Guest Experience

• Ensure all guest-facing areas, including locker rooms, remain pristine, welcoming, and aligned with AIRE’s serene and luxurious ambiance.
• Support Locker Room Attendants in delivering warm, attentive service that enhances the guest journey.

• 1–2 years of experience in housekeeping, spa, hotel, or luxury hospitality environments.
• Previous experience in a supervisory or team lead role.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Ability to lead, motivate, and support a diverse team.
• Excellent communication and interpersonal skills.
• Ability to multitask and adapt in a fast-paced, service-focused environment.
• Comfort with physical tasks, including lifting, bending, and extended periods of standing or walking.
• Availability to work evenings, weekends, and holidays as needed.

• Pay: $23/hour.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO: 10 days.
• Sick days: 7.
• Growth opportunities.
• Life insurance.
• 401(k) savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (Tickets At Work ).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.