Office Supervisor

Overview

Health Plus Management LLC (HPM) provides management services to medical practices specializing in Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice.

We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.

• Ensure all office staff are arriving ready to work on time and all positions are filled
• Keeps patients, technologists and manager informed with regard to patient flow
• Maintain office schedules, following company policies and procedures
• Ensure that staff members are following office policies and operational procedures
• Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals
• Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care
• Respond to patient complaints and feedback in a professional manner
• Provide a welcoming, compassionate and culturally competent environment
• Other duties as assigned

• High School diploma or equivalency

• Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office.
• Knowledge of medical terminology, strong computer skills and a working knowledge of IT
• Knowledge of Microsoft Office Suite including Outlook, Excel and Word

• Bilingual in Spanish and English is required
• Excellent communication skills, both verbal and written
• Excellent organizational skills and attention to detail
• Ability to work and communicate well with providers, patients, managers and employees
• Ability to multi-task while appropriately managing stress
• Excellent phone skills and calm, cheerful voice
• Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

• Schedule:
  
  Full-Time, Monday-Friday
• Salary: $20-$25/hour, depending on experience