Director, Operations

Grade 106

Job details:

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
• Salary Range: $140,000 - $150,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

The Department of Psychiatry at the Vagelos College of Physicians & Surgeons of Columbia University is a global leader in psychiatric care and operates across multiple affiliated organizations, including Columbia University, New York-Presbyterian Hospital, the New York State Office of Mental Health, and the Research Foundation for Mental Hygiene. Our mission encompasses clinical care, education, and research.

The Department is deeply committed to innovation and excellence in clinical medicine, education, research, community and global health, as well as the professional development of our faculty and staff.

This position will be a highly visible position, both internal and external to the Department and should prioritize the ethos, mission and goals of the Department of Psychiatry. This position will be on-site and in-person and will not be suitable for those seeking a hybrid or remote employment opportunity. This individual reports directly to the Department Administrator/COO for the Department of Psychiatry and will work closely with other Director level colleagues across the Department, while overseeing practice manager staff across multiple locations in Manhattan and Westchester.

The ideal candidate will prioritize a team-based approach and should foster a dynamic and high functioning operations team in a complex and high paced environment.

At CUIMC, we are leaders in teaching, research, and patient care and are proud of the service and support we provide to our community. Columbia University offers a range of benefits to help you, and your dependents stay healthy, build long-term financial security, meet educational and professional goals, and more.

This position requires a fully onsite presence in our clinical practices. This position will require some travel to both Westchester and Manhattan based clinics and individuals will be expected to cover the cost of transportation to/from these sites.

• Works in conjunction with Department Leadership and Chief Operating Officer to maintain healthy, efficient practices here at the Columbia University Medical Center campus, as well as offsite at locations throughout Manhattan and Westchester.
• Responsible for standardizing protocols and workflow processes across all sites to ensure physician and patient satisfaction and high quality of healthcare service delivery across all clinical locations.
• Serves as point of contact for daily operations issues at all sites across Department of Psychiatry, escalates issues as necessary to appropriate leadership.
• Must be able to travel between sites across the Westchester/Manhattan area (as well as any future sites). Conducts site visits periodically to ensure that each site is acting in accordance with the Department and institution regulations and guidelines. Visits to ensure that all sites feel connected to the main campus.
• Works with site and practice managers to address staffing needs, and to anticipate future growth opportunities.
• Works with site and practice managers to understand workflow challenges and proactively provides solutions.
• Financial oversight for offsite clinical locations:
  Responsible for reconciling and managing discretionary budgets related to operational and administrative expenditures across all site locations. Works with finance team and clinical leaders at each site to prepare and submit site specific budgets on a fiscal year basis while ensuring appropriate compliance and adherence to department and institutional policy.
• Multi-site management and workforce leadership:
  Oversees Practice Managers to ensure…