Epic Resolute Hospital Billing Analyst II

Epic Resolute Hospital Billing Analyst II

Join to apply for the Epic Resolute Hospital Billing Analyst II role at Hospital for Special Surgery.

• Configure, support, and maintain the hospital’s EMR and billing applications to ensure accurate and efficient claims processing, payment posting, and revenue cycle operations.
• Design, build, test, and implement solutions within the Epic Resolute Hospital Billing application and related modules such as Single Billing Office (SBO), Claims and Remittance, Charge Router, Patient Statements, and related functionality.
• Collaborate with operational teams, end users, and project staff to align system functionality with business requirements and support system upgrades, enhancements, and new implementations.
• Participate in on‑call rotations and provide occasional evening or weekend support as required.

• 3+ years of relevant experience or an equivalent combination of education and experience in IT system implementation and/or support, including participation in at least one full system implementation lifecycle.

• 4+ years of experience in IT system implementation and application support, with demonstrated participation in multiple full system implementation life cycles and a strong understanding of healthcare revenue cycle workflows.

• BA/BS required, preferably in Information Technology, Computer Science, Healthcare Administration, or a related field.
• Master’s degree in Information Technology, Computer Science, Healthcare Administration, or a related field preferred.

• Epic Resolute Hospital Billing
• Epic Resolute Hospital Billing/SBO
• Epic Resolute Professional Billing
• Epic Claims/Remittance

• Strong interpersonal relationship skills.
• Demonstrated adherence to process standards around documentation and workflow design.
• Project management skills, including the ability to lead meetings, prioritize, resolve conflicts, maintain an issue list, and manage project plans.
• Self‑motivated, detail‑oriented, and pragmatic; a great team player who is analytical and solution‑focused.
• Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
• Proficiency with Microsoft Office, including Word, Project, Excel, Visio, and PowerPoint.

Work is primarily performed while sitting in a comfortable position, with frequent opportunities to move about the department and traverse the hospital campus. Work is performed in a comfortable indoor area.

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.