Program Coordinator; MHWB

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification , in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

Reports to:
Vice President,
Mental Health Services Impact and Strategy

Location: 305 7 TH Avenue, New York, NY 10001

Hours: Full-time/ 35 Hours/Week

Schedule: Monday – Friday, 9am to 5pm

Job Summary and

Key Duties:

As the Mental Health & Wellbeing Program Coordinator at Good Shepherd Services, you will play a key role in supporting the development and delivery of mental health initiatives across the organization. This multifaceted position combines program coordination, educational leadership, and administrative support to strengthen our commitment to staff and participant wellbeing.

A central part of your role as Mental Health and Wellbeing Manager will be leading and enhancing our Master’s level internship program. You will collaborate closely with educational institutions and program stakeholders to ensure seamless placement processes and an enriching internship experience. Key duties include liaising between schools and the programs, overseeing placement logistics, maintaining relationships, and supporting the professional growth of interns.

Your efforts will play a crucial role in preparing future social work and mental health professionals by aligning academic learning with practical, hands‑on experience in diverse community settings.

In addition, you will provide general administrative support to the Mental Health and Wellbeing department. This includes helping to manage trainings, workshops, and monthly newsletters, as well as contributing to operational efficiency by maintaining accurate records, communications, and scheduling. Your support will help ensure the department runs smoothly and continues to deliver high‑quality mental health programming across the organization and externally.

Core Competencies:

Very strong organizational and communication skills to manage multiple responsibilities and collaborate across teams.

High attention to detail and technological proficiency, especially with Microsoft Office Suite and digital tools for scheduling and documentation.

Initiative and problem‑solving ability to navigate challenges and improve systems.

Relationship‑building skills to cultivate and maintain partnerships with educational institutions, program sites, and internal stakeholders.

Logistical coordination skills for managing placements, scheduling, compliance, and administrative tasks.

Excellent verbal and written communication skills to interact with diverse stakeholders including students, faculty, program directors, supervisors, and external partners.

Ability to synthesize feedback and data to improve program outcomes and inform departmental planning.

Empathy and cultural responsiveness in working with diverse populations and supporting mental health and wellbeing initiatives.

Responsibilities (General Department Support):

Manage calendars, schedule meetings, and coordinate logistics for training sessions, webinars, and team events.

Prepare agendas, take meeting minutes, and track action items.

Maintain organized digital and physical filing systems for program materials, toolkits and other documentation.

Serve…