Assisted Living Supervisor

Job Overview

The Assisted Living Supervisor is responsible for providing leadership support of the assisted living neighborhood. The Assisted Living Supervisor is a working leader in the day-to-day operations, directly supervising and assisting the assisted living team and providing resident care and services, championing the designated care manager concept and the universal care manager model throughout the neighborhood. Responsible for assisting in the recruiting, selection, and training of team members and, in the absence of a department coordinator, creating schedules to be reviewed by another coordinator.

The Assisted Living Supervisor is responsible for assisting the community team in maintaining high quality service standards throughout the community.

Responsibilities & Qualifications

Job Description

Essential Duties

Responsibilities

• As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Supervision and Leadership
• Provide supervision to the assisted living/long term care team and support and assist the Assisted Living Coordinator and/or Resident Care Coordinator.
• Assist with scheduling and assigning daily tasks to the assisted living/long term care team.
• Create schedule in the absence of coordinator to be reviewed by another coordinator.
• Assist with staffing and scheduling according to operational and budgetary guidelines and federal, state/provincial, and local laws.
• Assist in daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
• Take an active role in Crossover meetings to remain informed; brief incoming assisted living/long term care team regarding resident updates and community news and concerns.
• Maintain visibility throughout the assisted living/long term care neighborhoods and take initiative to assist team members.

• Resident Services
• Review clinical alerts to document and learn about pertinent information and any resident’s physical and behavioral changes.
• Recognize resident changes in condition and take appropriate action.
• Communicate regularly with families as appropriate.
• Assist with monthly and quarterly in-house social and family events.
• Assist in maintaining a robust public relations program in support of the assisted living/long term care neighborhood(s) and community operations.
• Assist with the inventorying, tracking, and ordering of necessary resident care supplies.

• Resident Care and Programs
• Supervise and assist the assisted living/long term care team as well as provide direct resident care and services.
• Support the leadership activities of planning, organizing, facilitating, and assisting in the overall assisted living/long term care operations and/or directly supervise assigned assisted living/long term care neighborhoods as directed by supervisor in accordance with federal, state/provincial, local laws and Sunrise quality service standards.
• Support the all-embracing quality delivery of the Resident Centered model.
• Assist in developing resident Individualized Service Plans (ISP).
• Assist with developing the Daily Assignment Sheets and monitor daily tasks progress and flow.
• Review the resident’s file prior to move-in and assist if appropriate in care plan meetings, reviewing the Resident Lifestyle Story and ISP according to Sunrise quality service standards.
• Assist with adding tasks to the electronic health record for point of care documentation.
• Assist the Resident Care Director (RCD) with the assessment process to support the levels of care with the appropriate staffing levels.
• Partner with the Activities and Volunteer Coordinator to ensure a variety of appropriate and individualized activities are available through the day and evening and care managers are actively involved.
• Monitor and assist in the dining experience daily.

• Quality Assurance and Regulatory Compliance
• Assist in ensuring the community team follows all federal, state/provincial, and local laws and regulations and Sunrise…