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Community Liaison Worker Level 2

Job in New York, New York County, New York, 10261, USA
Listing for: MetroPlus
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Community Health, Health Promotion, Mental Health
Job Description & How to Apply Below
Location: New York

Empower. Unite. Care.

Metro Plus Health  is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

Metro Plus Health  provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, Metro Plus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, Metro Plus Health 's network includes over 27,000 primary care providers, specialists and participating clinics.

For more than 40 years, Metro Plus Health  has been committed to building strong relationships with its members and providers.

Position Overview

Empower. Unite. Care.

Metro Plus Health  is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

With the support of the Health & Wellness Advisor II, the Health & Wellness Advisor I ensures the promotion of health and wellness among HIV-positive members and other members at high-risk for HIV by conducting high-volume outreach to assess their health and psychosocial needs and support them to stay in care and adherent to medication. The Health & Wellness Advisor I works in conjunction with the Health & Wellness Advisor II and other colleagues in a team-oriented approach with a focus on establishing member rapport.

Work

Shifts

9:00 AM - 5:00 PM

Duties & Responsibilities
  • Promotes access to and oversees the coordination and delivery of comprehensive, quality healthcare services for members who are living with HIV, transgender, and homeless.
  • Performs telephonic care management activities including assessment, plan of care development, care coordination, out-patient follow-up, and ancillary service review to ensure optimum health outcomes.
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