Care Manager

Title:

Care Manager

Location:

Midtown

Org Unit:
Population Health Management

Work Days:

Weekly

Hours:

35.00

Exemption Status:
Exempt

Salary Range: $ - $

* As required under NYC Human Rights Law Int  - Salary range for this role when Hired for NYC Offices

Uses clinical expertise and techniques to identify and manage patients in need of care management. Adopts processes and workflow to achieve improved quality, satisfaction and safety of care, improved health of populations and reduction in costs.

• Connects patients and caregivers to internal and external health care and social services.

• Develops detailed care plans for patients based on assessment of patient s condition, needs, social support and barriers.

• Documents in patients  medical records and other data systems to ensure effective data collection and evaluation.

• Increases overall compliance with medical appointments and routine screenings and improve medication adherence.

• Provides education on disease processes, medications and self-management methods.

• Provides ongoing support to improve clinical outcomes and reduce ER visits and hospital re-admissions.

• Associate s Degree in related field

Experience with principles of Care Management and Care Coordination.

Experience with Patient Centered Medical Home requirements and processes preferred.

Experience with evidence based guidelines for the management of chronic conditions preferred.

Bachelor s degree preferred.

• Analytic skills and data management.

• Flexibility, tolerance and demonstrated ability to take initiative and to prioritize multiple tasks with attention to details.

• Experienced user of an Electronic Medical Record, EPIC preferred.

• Function at a fast pace and able to interact with a wide variety of people and situations while maintaining a customer focus.

• Excellent communication skills.

• Aware of scope of practice boundaries, comfortable seeking direction and assistance from appropriate resources.

• Proficient in Microsoft Office Suite.

• Excellent organization skills with customer service delivery in a way that patients are willing to accept.

• BLS Certification (issued by the American Heart Association)

• Infection Control Certificate

• New York State license to practice as a Registered Nurse, Social Worker or Nurse Practitioner.

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act.

We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.