EMR Technical Instructor

Job Overview

The position is hybrid and requires travel up to 50% of the time. This is a full‑time (35 hours per week) position.

The EMR Technical Instructor will join Solutions 4 Community Health (S4CH), a wholly owned entity of Sun River Health. S4CH provides management solutions for health care safety net providers to improve care delivery and outcomes, sustainability and efficiency.

Pay: $45,660.16 – $57,075.20. Sign on bonus: $1,500 (conditions apply).

Employment type:

Full‑time.

• Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties.
• Create training content across various mediums including print, web, and video.
• Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor.
• Identify learner deficiencies in learning during training and post‑training following up discussions at 2 weeks and 6 weeks.
• Test for learner understanding by using learner‑focused techniques and assessments.
• Support EMR maintenance activities as assigned.
• Provide onsite go live support and follow up during new system implementations.
• Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed.
• Report on trends observed during support calls from end users.
• Create and manage user accounts including security setup and termination of user accounts.
• Participate pre‑training meetings including assignment of training duties among Technical Instructors.
• Additional duties and travel as assigned.

• Associate's Degree required, Bachelor's Degree preferred.

• Medical, Dental and Vision Insurance:
  Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage:
  Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan:
  Plan for your future with our retirement savings options.
• Commuter and Transit Benefits:
  Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP):
  Access to confidential support and resources for personal and work‑related issues.
• Employee Discount Program:
  Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program:
  Quality & Productivity.
• Provider Professional License, Certification and DEA Fees Reimbursement.

Entry level

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.