Resident Hospitality Professional

Join to apply for the Director of Hospitality role at Centers Health Care

This role will help ensure a consistent tone of professionalism throughout the patient journey. The Director of Patient Experience & Professional Presentation is a high‑visibility, patient‑facing leadership role responsible for setting the tone of excellence, trust, and professionalism. The successful candidate understands that a consistently polished, well‑presented, and aesthetically refined appearance supports patient comfort, confidence, and perception of quality.

$25.00/hr – $25.00/hr

• Serve as the primary ambassador of patient experience and first impressions
• Maintain a consistently polished, professional, and brand‑aligned appearance during all working hours
• Ensure all patient interactions are conducted with warmth, composure, and confidence
• Oversee front‑of‑house patient experience, including greeting, navigation, communication, and support
• Collaborate with clinical and administrative teams to ensure seamless, respectful patient flow
• Reinforce organizational standards related to professionalism, presentation, and patient service
• Support upkeep of patient‑facing environments to reflect cleanliness, order, and visual professionalism

• Adherence to organizational grooming, attire, and appearance standards
• Maintenance of a well‑groomed, polished, and aesthetically professional appearance appropriate to a corporate healthcare setting
• Demonstration of awareness that personal presentation contributes to patient trust and satisfaction
• Consistency in appearance that aligns with the organization’s brand and service expectations

• Experience in healthcare administration, patient experience, hospitality, or executive support roles preferred
• Strong interpersonal, communication, and leadership skills
• High emotional intelligence and situational awareness
• Ability to perform in a role where presentation and professionalism are evaluated as part of overall performance
• Commitment to excellence, discretion, and patient‑centered service

• Entry level

• Full‑time

• Management and Manufacturing
• Hospitals and Health Care