Strategic Partnerships Lead, Healthcare

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This range is provided by Stepful. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Stepful is reimagining allied healthcare training by offering affordable, online, instructor‑led, and AI‑supported programs that help learners—especially those from underserved communities—launch high‑demand healthcare careers.

In addition to our direct‑to‑consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY‑Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and Alley Corp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

• Care first:
  We do whatever it takes for our students to succeed.
• Learn quickly:
  We test, learn with data, and iterate.
• Build together:
  We win when we rely on each other.
• Own it:
  We show up, take initiative, and show pride.

As our Strategic Partnerships Lead, you will own the growth of our national network of hiring partners. Stepful is now serving tens of thousands of students across multiple programs. A key part of our programs is securing externships for students to get hands‑on experience and act as a gateway to a successful career in healthcare. You will oversee a team that is growing our supply of partners, ranging from individual provider offices to the largest hospital systems, pharmacy chains, and outpatient clinics.

You will optimise the processes by which we recruit, onboard, activate, retain, and expand new partnerships. You’ll be the voice of our hiring partners internally, advocating for improvements to our learning experiences and employer‑facing products. In this role, you will work cross‑functionally with learning, product, sales, customer success, and other operations teams. You will be responsible for building a key pillar of Stepful’s growth story.

This is a hybrid role reporting to our VP, Operations.

• Oversee operations for a growing network of 6,000+ clinical partners nationwide, ensuring they deliver the right experiential learning experiences for our students.
• Develop and execute creative initiatives and experiments to fast‑track the growth of our hiring supply.
• Monitor and improve key metrics, including new site activation, seat retention and growth, and capacity utilisation.
• Work collaboratively with our enterprise sales team to unlock externship capacity at key enterprise partners and participate in team pitches.
• Collaborate regularly with our Learning, Product, Policy, Sales, Customer Success, and Operations teams to design and implement solutions to provide an exceptional student experience and deliver impactful results for our healthcare provider clients.

• You have 10+ years of experience, including consulting and operational experience at a high‑growth startup.
• You have experience scaling the supply side of a marketplace.
• You have managed teams of 5+ direct reports and are familiar with managing contractors at scale.
• You’re an effective manager who can set ambitious goals, motivate teams to over‑achieve, and oversee large initiatives end‑to‑end.
• You are highly analytical and use structured thinking to break down complex problems.
• You better serve clients and the ability to influence toward deepening a partnership.
• You thrive in a fast‑paced, ambiguous environment.
• You are passionate about helping students change their lives through access to education.

• You have worked in management consulting or a B2B go‑to‑market role (e.g., solutions consulting, account management, client success, sales, business development, strategic…