Coordinator Patient Services - Patient Services Administration - Day Shift

Join theteam at New York-Presbyterian Brooklyn Methodist Hospital, a 591-bed hospital affiliated with Weill Cornell Medical College, where we are dedicated to providing the highest quality, most compassionate care to patients. The vibrant, family and community culture offers you the opportunity to collaborate with colleagues across all areas of the Hospital, andwork witha team of engaged individuals all focused on improving patient care.

Find out how you can Make It Possible:

Under the supervision of the Manager or Director of Patient Services, serves as liaison between patients, families and Hospital staff. Acts as a liaison between patients, families and staff to promote excellent communication and to resolve conflicts and complaints. Acts as a central grievance mechanism for all complaints, property issues, compliments and requests. Interviews patients/families to determine the nature of request, problem or complaint.

Interviews hospital staff regarding complaint issues when appropriate with designated managers and Labor Relations personnel. Acts as a central mechanism for medical ethics consultations. Investigates issues in collaboration with the Medical Ethics Chairman.

This is a full-time day shift position, located at New York-Presbyterian Brooklyn Methodist Hospital.

Preferred Criteria:

• Notary Public license.
• Bilingual

Required Criteria:

• Bachelor’s Degree from a recognized college or university.
• 5 years of experience.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

New York-Presbyterian Hospital is an equal opportunity employer.

Salary Range: $66,300-$89,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.