Vice President of Clinical Quality

Overview

At Fabric Health, we are powering boundless care by solving healthcare’s biggest challenge: clinical capacity. We unify the care journey from intake to treatment, using intelligent automation to remove administrative burdens and make care delivery 2-10x more efficient. Our technology empowers clinicians to move faster and focus on what matters most: the patient.

We are a mission-driven team of brilliant minds trusted by leading organizations including Intermountain Health, OSF Health Care, SSM Health, and MUSC Health. Our vision is backed by premier investors such as Thrive Capital, GV (Google Ventures), General Catalyst, and Salesforce Ventures. We move quickly for good reason, listen deeply to solve big challenges, and build products with the same care and quality we’d want for our own loved ones.

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The Vice President of Clinical Quality serves as the senior executive responsible for the safety, efficacy, and performance of the Fabric clinical enterprise. This role bridges the gap between clinical excellence, advanced technology, and commercial success. You will act as the primary architect for clinical governance, ensuring that medical protocols and company medical practice are evidence-based and compliant while driving value-based care strategies that support the company's commercial growth.

As the Vice President of Clinical Quality, you will be the primary architect and steward of Fabric’s clinical integrity, leading the strategy for patient safety, quality metrics, and regulatory excellence across the entire platform. Your primary responsibilities will include:

• Leadership of the Virtual Care Medical Group
  • Executive Oversight:
    Provide direct leadership and mentorship to the Clinical Leadership team, including the Medical Director, Behavioral Health Director, and Lead Clinicians.
  • Performance Management:
    Oversee the clinical performance of all clinicians practicing on behalf of the company. Define scopes of practice based on training and experience, and manage the full cycle of clinician performance, including individual reviews, professional development, and corrective action.
  • Culture & Engagement:
    Foster a culture of excellence and engagement by leading Monthly Clinical Leadership forums and maintaining ongoing rapport with clinical staff via regular communication touchpoints.
  • Resource Management:
    Ensure appropriate clinical leadership coverage during high-volume periods and holidays to maintain operational continuity.
• Clinical Quality, Safety, & Compliance
  • Governance:
    Chair the Clinical Quality Advisory Committee and the Patient Safety Committee. Curate the agenda, approve policy changes, and ensure the execution of safety initiatives.
  • Regulatory Accreditation:
    Lead the strategy and operational execution for regulatory compliance, including NCQA accreditation, DEA compliance, and the management of Collaborative Practice Agreements (CPAs).
  • Incident Management:
    Serve as the final authority on clinical quality investigations. Triage and address emergent clinical safety issues, coordinating with stakeholders to ensure rapid mitigation and root-cause analysis.
  • Policy Operationalization:
    Develop, review, and operationalize medical quality oversight policies and procedures, ensuring they adapt to the evolving landscape of telemedicine.
• Medical Intelligence & Product Innovation
  • Protocol Development:
    Oversee the end-to-end development and maintenance of both traditional and LLM-driven clinical protocols in partnership with the Medical Intelligence team.
  • Protocol Quality and Safety:
    Lead recurring clinical protocol reviews to ensure that model/protocol outputs and other automated workflows adhere to rigorous, evidence-based safety standards.
  • Product Strategy:
    Participate in Product Design & Engineering (PD&E) and Go-To-Market (GTM) review sessions as a subject matter expert. Provide clinical requirements to ensure products are clinically credible, safe, and achieve market fit.
  • Prioritization:
    Actively shape the roadmap for the Medical Intelligence team, helping to sequence work across clinical, product, and data…