Case Manager

Location:
Brooklyn, NY

Schedule:
Monday - Friday 4 days 9 am - 5pm, 1 late day 11 am - 7pm, 1 saturday per month.

Case Managerensures the best quality of care and services for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). "CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs".

SCOPE OF ROLE:The ideal candidate will provide Case Manager services to clients within the scope of the clinic and be creative, innovative, open to change.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• This role is comprised of 75% field work, travel is required, driving is not required
• Other duties as assigned.

Benefits Overview:

We offer attractive compensation with comprehensive benefits including:
Medical/Dental/Prescription/Vision/Life Insurance; 403(b);
Credit Union; FSAs;
Short-and-Long-Term Disability;
Transportation Plan;
Generous Paid Vacations and Holidays

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree in Human Services or related field.
• 2 years’ experience with individuals with mental illness, substance abuse issues and/or a history of homelessness.
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.

PREFERRED QUALIFICATIONS & SKILLS

• Master’s Degree in Human Services or related field.
• Bilingual English/Spanish is a plus.