Patient Navigator

Overview

The Peer / Patient Navigator works with the HIV/AIDS population, provides ongoing navigation and support, and provides linkages to needed services. This position can play a significant role in improving health outcomes, especially for patients living with complex chronic health or behavioral health conditions.

KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED
:

• Experience working with the HIV/AIDS population
• Peer Certification is required and can be completed while working in this program
• Self-disciplined: reliable and demonstrably responsible
• Articulate in presenting ideas and opinions
• Supportive and demonstrably empathic in his relations to peers
• Stable and drug-free
• Exhibiting dialogical evidence of having dealt with issues of HIV infection and/or drug abuse
• Proficiency in English and/or Spanish, both written and spoken language
• Commitment to providing quality health care services to all
• Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social background
• Excellent communication skills
• Professional demeanor
• Excellent organizational skills

• Provide home and field-based services, including health education and other healthcare and social service encounters as required
• Maintains patient/family confidentiality
• Maintains close collaboration with HIV TEAM
• Provides accompaniment to routine primary care appointments and other healthcare and social service encounters as deemed appropriate by Case Managers/Care Coordinators
• Participates in-group counseling
• Participates in in-reach and out-reach activities to include telephone calls, home visits and collaboration with Betances Health Center staff and other outside agency.
• Provides home and field-based services
• Health education counseling
• Provides Direct Observed Therapy (Use the "Apply for this Job" box below). education on treatment adherence
• Participates in planning/assessment activities
• Provides ongoing navigation and support including assistance with insurance and other entitlements
• Provides appointment reminders and linkages to medical and social services
• Provides feedback to the Care Team based on his/her field observations
• Peers/Patient Navigators will participate in CQI activities