Assistant Department Director

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults.

That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

55 Westchester Square, The Bronx, NY 10461, US

The Bronx REAL PROS program offers recovery-oriented and rehabilitation services for individuals 18 years of age and older who are living with a severe mental illness that causes a deficit in functioning. The program aims to help each participant achieve a psychiatric rehabilitation goal related to housing, work, education and/or socialization and help participants integrate into the community.

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

The Director has full responsibility for the on-going clinical, operational and fiscal oversight of the clinic and associated programs. The Director also provides on-going training, supervision, and guidance to the staff. The Director is knowledgeable of all regulatory requirements and Agency/Divisional standards and practices. S/he functions as an internal resource on such matters.

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care. Duties are as follows:

• Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
• Lead the implementation of evidence based treatment or have direct oversight and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
• Ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
• Monitor show rates and/or census and appointment availability
• Outreach to the community representing the array of services offered and discussing referral process
• Build collaborative relationships and working partnerships with community members and other organizations
• Provide direct services to clients, as needed, including intakes and crisis interventions
• Supervision of crisis intervention services
• Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

• Implementation of quality improvement initiatives
• Participate in quality assurance activities such as chart reviews and utilization management
• Provide individual and group supervision to program staff
• Integrate recovery, rehabilitation, treatment and vocational components of the program, as applicable
• Monitor and follow up on program incidents

• Participating in hiring and orienting of new staff
• Timely completion of performance appraisals and appropriately addressing performance concerns
• Conducting or participating in staff training and development
• Monitor staff attendance and vacation scheduling to ensure program coverage
• Supervision of staff, as appropriate to licensure
• Plan and participate in other program activities

• Facilitate team meetings, case conferences, and other meetings as assigned
• Ensure program and staff are in compliance with regulations and standards of care that govern the program
• May be responsible for completing budgets and/or…