Mental Health Clinician, Safe ; SOS
Listed on 2026-01-26
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Healthcare
Community Health, Mental Health -
Social Work
Community Health, Mental Health
Location: New York
Overview
Description:
Mental Health Clinician, Safe Options Support (SOS)
Function:
Community outreach on the streets and subways, coordinating participants 0needs before and after their move from street to home, enhancing daily living skills, providing supportive counselling, and advocating on their behalf when faced with discrimination or healthcare inequities.
Reports to:
Team Leader, SOS
Shift: Sunday-Thursday (9am-5pm) or Sunday (9am-5pm) & Monday-Thursday (1pm-9pm)
Responsibilities- Persistent and assertive outreach and engagement using strength-based approaches beginning at known hang-outs or hot spots within the transit system or during inpatient hospital admission or emergency department visit.
- Partner with street outreach teams, local police precincts, local hospitals, the MTA, the Department of Homeless Services and family members/caregivers to identify those in need of outreach and care.
- Continuously assess the health and social needs of participants through SOS 0conversational and observational assessments and formal risk assessment tools for those at high risk.
- Collaborate with the centralized SOR Hub to identify housing options and support participants through the housing process (e.g., completing HRA 2010e, applying for housing, prepping for interviews, following up with providers, and assisting with day-of-move housing supplies and neighborhood orientation).
- Participate in hospital discharge planning meetings to identify the best community resources for returning patients.
- Provide short-term therapeutic counseling and support pre- and post-housing.
- Supervise case managers and peers on the SOS team.
- Collect and report data as required and collaborate with the team leader, data analyst and other SOS teams to inform future care delivery.
- Upon housing, work with participants and housing providers to resolve clinical issues affecting the ability to manage and retain supportive housing.
- Foster relationships with community providers to ensure recipients are connected with appropriate services during the transition back into the community.
- Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care.
- Facilitate crisis interventions, referrals and hospitalizations as appropriate.
- Review documentation and conduct comprehensive psychosocial assessments to determine medical, psychiatric, housing and other social needs in the community.
- Obtain historical and collateral information from multiple sources to support participants' behavioral and physical health needs.
- Monitor, evaluate and record participant progress with respect to care plan goals.
- Attend and participate in team meetings and supervisory sessions.
Skills and Abilities
- Experience working with homeless and/or precariously housed populations preferred but not required.
- Knowledge of homeless resources, NYC shelter systems, and MTA transit systems a plus.
- Knowledge of counseling principles and methods for mental illness and substance use disorders.
- Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients/residents, families, and staff.
- Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques.
- Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients.
- Ability to prepare accurate and timely reports.
- Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, PowerPoint.
- Licensed master "s degree or higher in social work, mental health counseling, nursing or psychology.
- Ability to travel throughout the five boroughs of New York City.
Salary: $76,933 plus generous benefits
Please include a resume, cover letter and contact information for 3 professional references.
ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website:(Use the "Apply for this Job" box below)..org
ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.
Note:
This posting describes the role as currently understood; dates and details are subject to change.
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