Endoscopy Tech PartTime

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We have an exciting opportunity to join our team as a Medical Assistant-Faculty Group Practice. In this role, the successful candidate is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples.

The Medical Assistant is also responsible for administrative tasks, such as scheduling appointments, answering phone calls, and performing data entry.

• Esports patients to exam rooms.
• Cleans and stocks exam rooms.
• Measures and records patient vital signs.
• Obtains and processes blood samples as per NYULH policy.
• Support quality initiatives by following FGP guidelines for collecting and documenting information in the EMR.
• Promotes a positive patient experience.
• Communicates effectively with providers and administrative staff, escalate issues.
• Answers phone calls.
• Reviews and responds to inbasket messages.
• Follows up on Rx refill requests.
• Assists physician with patient intake and transcribing visit into EPIC.
• Performs other duties as needed.

• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
• Assists with maintaining patient flow to and from exam rooms and treatment areas; escorts patients and specimens as needed.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
• Communicates the functionality and purpose of MyChart to patients during intake.
• Ensures appropriate translation services or equipment are in place prior to the start of visit.
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens per policy & procedure.
• Performs Point of Care testing (EKG, Glucose, Pregnancy Test, Urinalysis) following policy & procedure and with required competency on file.
• Preps the appropriate patient encounter ensuring all relevant information for visit is up-to-date (bloodwork, radiology images, medications, past medical history).
• Reviews and imports any “Prepare for your Visit” and patient history prior to provider encounter.
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed.
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories; may scan and upload diagnostic reports and link to orders in EPIC.
• Maintains patient privacy per HIPAA standards.
• Handles patient calls and documents outcomes of communications; refer clinical questions to RN/Provider as needed.

• Drive consistency in every patient and colleague encounter by embodying CARES principles (Connect, Align, Respond, Ensure, and Sign-Off).
• Greet patients warmly and clearly communicate each step of the care/interaction.
• Work collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and…