Accounts Receivable​/Medicaid Coordinator

New Vanderbilt Rehabilitation and Care Center

Accounts Receivable Supervisor / Medicaid Coordinator to join the team. We are a skilled nursing and rehabilitation facility dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub‑acute medical care, rehabilitation services, and 24‑hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity.

It is also a great, supportive working environment for our dedicated staff.

The Accounts Receivable Supervisor / Medicaid Coordinator is responsible for overseeing resident accounts receivable operations while managing the Medicaid application and eligibility process for residents. This role ensures accurate billing, timely collections, regulatory compliance, and effective coordination with residents, families, and government agencies to secure and maintain Medicaid coverage.

• Supervise and manage all resident accounts receivable functions, including private pay, Medicaid, Medicare, managed care, and insurance balances
• Monitor aging reports and ensure timely follow‑up on outstanding balances
• Oversee accurate posting of payments, adjustments, contractual allowances, and write‑offs
• Review and reconcile resident trust accounts in accordance with federal and state regulations
• Train, support, and supervise AR or business office staff as assigned
• Collaborate with admissions, nursing, and billing teams to ensure accurate payer setup and billing

• Manage the Medicaid application process for new and existing residents
• Educate residents and families regarding Medicaid eligibility, spend‑down requirements, and documentation needs
• Gather, review, and submit required financial and medical documentation to Medicaid agencies
• Track application status and follow up with Medicaid caseworkers to ensure timely determinations
• Maintain accurate Medicaid eligibility records and recertifications
• Ensure compliance with state and federal Medicaid regulations and deadlines
• Coordinate with admissions and social services to identify residents who may qualify for Medicaid
• Resolve Medicaid billing issues related to eligibility, patient liability, and retroactive coverage

• Serve as a liaison between the facility, residents, families, Medicaid offices, and external agencies
• Respond professionally to resident and family billing inquiries and concerns
• Participate in audits and surveys related to billing, AR, and Medicaid

• High school diploma or equivalent (Associate’s or Bachelor’s degree in accounting, finance, or healthcare administration preferred)
• 2–5 years experience in healthcare accounts receivable, preferably in a nursing home or long‑term care setting
• Demonstrated experience with Medicaid eligibility and application processes
• Strong knowledge of resident billing, payer sources, and reimbursement methodologies
• Proficiency with healthcare billing software (
  VISAUL
  ) and Microsoft Office (Excel required)

• Supervisory or lead experience in a business office setting
• Knowledge of state‑specific Medicaid regulations
• Experience with trust accounting and patient liability calculations

• Strong analytical and organizational skills
• Excellent written and verbal communication abilities
• Attention to detail and high level of accuracy
• Ability to manage multiple priorities and deadlines
• Professional, compassionate approach when working