Patient Programs and Partnership Coordinator

Patient Programs and Partnership Coordinator

Full-Time in office | Bone Marrow & Cancer Foundation (BMCF)

The Bone Marrow & Cancer Foundation is seeking a compassionate and detail-oriented Patient Program & Partnership Coordinator to support patients, caregivers, hospital partners, and Cancer Buddy initiatives. This role combines patient-facing support, partnership engagement, program management, and grant-related responsibilities. Ideal candidates will have strong communication skills, excellent follow-through, and a deep commitment to serving families facing cancer.

• Respond to calls and emails from patients, caregivers, and medical providers with exceptional empathy and professionalism.
• Provide guidance, resources, and program information to individuals navigating cancer diagnosis and treatment.
• Coordinate all patient and hospital communication for BMCF patient programs.
• Evaluate, approve, and process patient applications for BMCF financial assistance programs.
• Manage patient tracking databases and ensure accurate, timely documentation.
• Process and distribute patient materials and program packets.

• Develop and maintain relationships with hospital social workers, nurse navigators, oncology providers, and administrators.
• Promote BMCF patient programs and Cancer Buddy to medical professionals.
• Support Cancer Buddy partnership outreach and onboarding for hospitals, nonprofits, and patient organizations.
• Identify potential partnerships for patient programs

• Assist with Cancer Buddy Ambassador Program management, communication, and recruitment.
• Support engagement with the Cancer Buddy Medical Board and identify new potential members.
• Help manage in-app groups, Ava messages, nurse navigator engagement, and partnership content.
• Contribute to user engagement strategies, content coordination, and outreach campaigns.

• Identify oncology, psychosocial care, and digital health conferences relevant to BMCF and Cancer Buddy.
• Manage logistics, materials, and exhibit preparation for conference participation.
• Represent the organization at conferences, meetings, and community events.
• Assist with grant applications
  , including gathering data, drafting program language, and preparing supporting materials.
• Collect and organize information needed for grant renewals, proposals, and mid-year/final reports.
• Track patient program metrics required for grant-funded initiatives.
• Ensure compliance with grant deliverables, timelines, and documentation requirements.
• Collaborate with leadership to identify new grant opportunities that align with patient programs and Cancer Buddy growth.

• Work collaboratively with the small team, bringing a proactive, positive attitude.
• Maintain confidentiality and uphold HIPAA standards.
• Perform other duties as needed in support of BMCF and Cancer Buddy programs.

• 2+ years of experience in administrative social work, Masters in Public Health, patient services, or a related field.
• Strong writing, communication, and organizational skills.
• Proficiency in Microsoft Office, Excel, and basic CRM or database systems.
• Ability to confidently represent patient programs at external meetings and events.
• Comfortable working in a small, mission-driven office environment.

• Master of Social Work or Masters in Public Health related graduate degree.
• Experience in oncology
  , patient advocacy, or hospital social services.
• Experience working with or reporting on grant-funded programs
  .
• Familiarity with patient navigation, financial assistance programs, or nonprofit program management.

• Entry level

• Full-time

• Other
• Individual and Family Services