Residential Aide, Landing Family Shelter

Who We Are:

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services.

We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Operates 6 single adult shelters, 6 family shelters, and one drop‑in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition and successfully transition into permanent and/or supported housing.

Funded by the New York City Department of Homeless Services, it offers families a supportive, structured therapeutic, safe, and drug‑free facility. It provides comprehensive case management services to 169 families in a transitional residence program for homeless families. The three‑story facility has rooms of various sizes, common areas, and on‑site security and social services.

Reports To:

Supervisor I

Location:

94-00 Ditmars Blvd, Queens, NY 11369

The person filling this position is expected, under close supervision, to assist clients in the development of daily independent living skills through both individual and group Activities of Daily Living (ADL) sessions, including laundry, meal preparation and clean‑up, personal hygiene, shopping, and maintaining a schedule of activities; maintain inventory of food and dry goods; and provide clients with an orientation of the facility, services and personal care items upon arrival.

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Update and inform clients of program changes through individual and group meetings.
• Conduct room inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients' rooms, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort bag, label and document valuable client belongings and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy.
• Store food according to the Food Storage Policy.
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• Collect garbage in bags and remove to appropriate storage location.
• Prepare and serve lunch.
• Plan, coordinate…