Member Operations Assistant

The challenges of affordable healthcare continue to create new opportunities. Elderplan and Home First, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients’ and members’ needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members’ lives.

This individual will perform basic clerical functions, with proficient PC skills, in order to support the Member Operations department. The Member Operations Assistant must interact with various departments via email and telephone to resolve member inquiries/issues and is responsible for processing department member mailings.

When needed, he/she will also assist the Premium Billing Specialist with posting premium payments to member’s record in Market Prominence.

• High School Diploma or equivalent required;
  Associate’s Degree preferred
• Minimum of two years related experience, preferred