Front Desk Receptionist​/Scheduler

Be part of a winning team! Jackson Heights Orthodontics is looking for a person willing to be the best part of our patients' day by creating an amazing first impression and daily experience for all patients.

• Answer the phone and greet patients with warmth and enthusiasm.
• Check patients in and out during the day.
• Optimize provider schedules and enhance patient satisfaction through efficient scheduling.
• Verify paperwork and online submissions, and manage emails.
• Create and maintain a comfortable reception environment.
• Ensure all patients have scheduled future appointments.
• Comfort patients by anticipating anxieties and answering questions effectively.
• Update patient information and financial accounts.
• Verify financial records and collect patient charges.
• Maintain office inventory and equipment, anticipate supply needs and expedite orders.
• Verify insurances such as Medicaid and PPO and calculate co‑pays.
• Prior front‑office and customer‑service experience is preferred.

• Full‑time position (40 hours per week).
• Day shift: 9:00 AM–6:00 PM with a 1‑hour unpaid lunch;
  Monday‑Friday, 1 Saturday per month, weekend availability.
• Location:
  
  Jackson Heights, NY 11372 – in person.
• Salary: $17.00–$19.00 per hour.
• Benefits: 401(k), Health insurance, Dental insurance, Vision insurance, Paid time off, Vacation package.
• Qualifications:
  
  Front desk experience 1 year (required), Office experience 1 year (required), Customer‑service 1 year (required), Medical terminology 1 year (preferred).
• Languages:
  
  English (advanced), Spanish (advanced).

Submit a cover letter and resume telling us why you would be the perfect candidate for this position.

We strive to provide amazing experiences to all we serve in each of our offices. The most radiant smiles come from within. Our principled team is trained to be effective in every interaction.