Bronx Street Outreach Coordinator

Join to apply for the Bronx Street Outreach Coordinator role at Odyssey House.

Base pay range $32.97/hr - $38.46/hr.

REPORTS TO: Admissions Director.

FLSA CODE: Full-time, 35 hours per week.

PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459.

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and Plum Benefits
• RUFit Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through Connect Your Care
• Benefit Advocacy Center through Gallagher

The Bronx Street Outreach Coordinator oversees Odyssey House’s Bronx Street Outreach Program, ensuring effective delivery of low-threshold, trauma-informed harm reduction services to people who use drugs (PWUD) and individuals with co-occurring needs. The Coordinator manages daily program operations, supervises outreach staff, coordinates referrals, and ensures fidelity to harm reduction principles and regulatory standards.

• Supervise, train, and support two Peer Outreach Workers, including bi-monthly individual supervision and monthly group debriefings.
• Oversee daily outreach operations, including coverage of assigned zones, coordination of warm handoffs, and real-time problem-solving in the field.
• Ensure consistent delivery of harm reduction supplies, wound care, naloxone training, overdose prevention education, and benefits navigation.
• Manage referral pathways with internal services and external partners, including Damian Family Care Centers, Montefiore Medical Center, Acacia Network, Bronx Community Solutions, The Fortune Society, and St. Ann’s Corner of Harm Reduction.
• Track outreach activities, service referrals, and program metrics using agency platforms (e.g., AWARDS, Net Health, Search Treatment Referral Management Portal).
• Conduct quality assurance reviews, support continuous quality improvement, and ensure compliance with OASAS and NYSDOH guidelines.
• Facilitate staff training in trauma-informed care, harm reduction, overdose response, motivational interviewing, and cultural humility.
• Collaborate with agency leadership and community partners to align outreach strategies with emerging overdose data and community needs.

• Bachelor’s or Master’s degree in social work, counseling, public health, or a related field is preferred.
• Candidates are preferred to have 3-5 years of experience in street outreach, harm reduction, or SUD treatment.
• Supervisory experience strongly preferred.
• CASAC, CASAC‑T, LMSW, LMHC, or LMFT is required, or the candidate must be eligible to obtain such credentials within 6 months of hire.

Skills and Knowledge

Required:

Expertise in harm reduction, overdose prevention, and benefits navigation, with a strong foundation in trauma-informed care and motivational interviewing. Strong communication, leadership, and crisis intervention skills are required, along with the ability to supervise staff, ensure…