Residential Aide

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost by delivering vital health, housing and community building services. We have been operating since 1969 and serve locations in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

We are seeking Residential aides for our Transitional Housing shelter. The Residential Aide will be the primary connection between operations staff and the clients and will spend a large amount of time working with residents, providing assistance and insight into the facility environment.
Salary: $16.00 - $21.00 per hour

• Perform daily room and bed inspections
• Pack up and log items for AWOL residents
• Escort clients to appointments
• Assist in monitoring and developing residents’ independent living skills
• Monitor and track furniture
• Perform nightly bed counts
• Fill in for kitchen staff when necessary
• Cover operations desk when necessary
• Answer phones when necessary
• Help maintain the cleanliness of the building
• Monitor common areas to ensure proper usage

• High School Diploma or GED required. Associate’s degree preferred.

• 2 years of applicable experience in shelter or residential setting
• Passion for working with individuals and families in transitional housing
• Excellent communication skills, comfortable working with others
• Ability to maintain accurate records and submit paperwork timely and accurately
• Knowledge of DHS requirements and protocols
• Ability to handle sensitive issues with diplomacy and discretion
• Must be able to multitask with strong organizational skills
• Bilingual is a plus

* Acacia Network is an equal opportunity employer*

Entry level

Full-time

Health Care Provider

Non-profit Organization Management