Temporary Patient Service Representative; Bilingual- Spanish​/English- Specialty

Temporary Patient Service Representative (Bilingual
- Spanish/English)- Specialty

URBAN HEALTH PLAN, INC.

The Patient Service Representative (PSR) will provide information, support, encouragement, and assistance to patients and families as they arrive at the health care facility. The role greets and registers patients and visitors, verifies and records patient information, and provides comfort and empathy to patients while maintaining the waiting room. The PSR also schedules appointments and resolves patient concerns.

Individuals being considered for this role may be invited to attend a special holiday hiring event that we are holding on Wednesday, December 17th.

Minimum Qualifications

• High School Diploma required
• 1 year of healthcare experience.
• Bilingual English/Spanish required.
• Must have excellent communication skills and ability to provide exceptional experience to patients.
• Understanding of phone etiquette and standard office procedures.
• Ability to thrive in a fast‑paced environment.

Starting Compensation: $18.75 per hour based on 40 hours per week ($39,000 annualized).

Work Environment Type, Location, and

Schedule:

Applicants must be comfortable working onsite, based out of The Bronx, and have availability to commit to a schedule of 40 hours per week, working Monday through Friday with some overnight/saturday options (8:00 a.m. to 5:00 p.m.).

About Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. UHP’s commitment to patient‑centered, holistic, quality health care is part of a tradition begun by our founder, Dr.

Richard Izquierdo, more than 50 years ago.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.