Vendor Management Specialist

Site Development Business Operations Procurement Manager

VNS Health, one of the nation’s largest nonprofit home‑ and community‑based health care organizations, is seeking an experienced Vendor Manager to oversee relationships with new and established vendors. The role focuses on customer service, claims processing, enrollment, medical management, credentialing, grievance and appeals, ensuring contract compliance, and facilitating communication between vendors and internal business units to identify opportunities for improvement.

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days and 9 company holidays
• Health insurance plan for you and your loved ones:
  Medical, Dental, Vision, Life, and Disability coverage
• Employer‑matched retirement savings funds
• Personal and financial wellness programs
• Pre‑tax flexible spending accounts (FSAs) for health care and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, CEU credits, and advancement opportunities

• Partners with external partners and vendors to drive efficient and collaborative partnerships and integrations.
• Collaborates with internal stakeholders to gather input requirements such as vendor capabilities, timelines, and budget.
• Acts as a liaison between employees, internal support areas, and other departments.
• Serves as liaison with other internal VNS Health functions, outside consultants, and providers to manage progress, measure performance, and communicate status to key stakeholders.
• Ensures the proficient and effective implementation of change management.
• Works with functional managers to understand their vendor needs and strategy to implement project solutions.
• Sources, evaluates, onboards, and manages key research vendors and suppliers.
• Leads capability investigations, writes and submits RFI/RFPs, and analyzes proposal results to inform vendor selection and strategies.
• Ensures the end‑to‑end Vendor Management processes and Procurement policies are implemented efficiently.
• Advocates for and implements new processes to provide efficiency, innovation, and speed.
• Develops an understanding of the overall technology vendors’ landscape to provide intelligent industry analysis as needed.
• Develops, standardizes, and implements vendor processes and procedures in partnership with finance, project management, engineering, and the broader procurement organization.
• Plans and conducts vendor risk analysis and qualification activities, including review of vendor evaluation questionnaires and reference checks.
• Reviews agreements and makes recommendations to mitigate business and contractual risk.
• Demonstrates functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Coordinates bi‑weekly, monthly, and quarterly JOCs as needed.
• Participates in special projects and performs other duties as assigned.

• Education: Bachelor’s Degree in Business, Health Administration, Health Policy, or a related discipline required, or equivalent work experience.
• Work Experience: Minimum three years of Vendor and/or Account Management experience.
• Effective oral and written communication and interpersonal skills.
• Knowledge of government programs, including Medicare and Medicaid, preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, SharePoint) required;
  Visio preferred.
• Ability to facilitate meetings required.
• Preferred prior work experience in the health care industry.

USD $70,200.00 – $87,700.00 per year.

About VNS Health: VNS Health is a leading nonprofit home‑ and community‑based health care organization dedicated to helping people live, age, and heal in their homes or community settings. With over 10,000 team members and a commitment to data‑driven care, VNS Health offers a full range of health services and plans to simplify the healthcare experience for its more than 43,000 “neighbors.”