Supervisor - Environmental Services M

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report.

Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function. We specialize in the following areas:
Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Orthopedic Hospital, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

We have an exciting opportunity to join our team as a Supervisor – Environmental Services.

In this role, the successful candidate provides front line supervision to EVS personnel ensuring that all employees demonstrate competency in understanding and the use of all equipment and supplies utilized throughout their shift. Ensures a clean and sanitary environment in all areas of responsibility as may be assigned throughout the hospital. Provides guidance and direction to all lines of EVS service (messenger, linen and cleaning).

Provides feedback and/or documentation to managers.

• Performs other duties as assigned.
• Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of duties.
• Establishes daily assignment schedules for all employees under his/her supervision and monitors their work. Defines the expected outcome and time of completion of daily duties to the employee. Clearly communicates the objective of the assignment to the employee. Institutes appropriate follow‑up with the employee to ensure that the desired outcome is reached. Assigns work in order to accomplish goals in a timely fashion and makes allowances for individual initiative.
  
  Solicits feedback from the employee to ensure the assignment is understood. Allocates resources appropriately so that the task can be accomplished. Informs the employees of their assignment immediately upon reporting to work or in advance. Distributes assignments equitably. Conducts patient interviews to ascertain quality of service.
• Evaluates and documents staff performance, records, and reports personnel absences, and performs personnel counseling. Recognizes the need to counsel subordinates and performs counseling in a timely fashion. Explains to the employee clearly what his/her responsibilities are and standards of performance. Offers guidance for improving performance to the employee. Disciplines subordinates, when necessary, in accordance with Human Resources policies and procedures and the Collective Bargaining Agreement.
  
  Brings to the employees attention areas of performance needing improvement as soon as they are recognized with a plan and a time frame for correction. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures.
• Develops and encourages a program of staff development. Plans the training and development of staff in advance of implementation. Trains staff members effectively and maintains detailed records of performance and training status or probationary employees. Ensures that policies and procedures are followed and that staff awareness to said policies is understood and being implemented.
• Participates in developing, planning and implementing new programs, including the development of related procedures/processes. Communicates the need for new policies and procedures to superior in a timely manner. Submits reports/plans, which are requested…