Senior Director, Clinical Services

Position Title:

Senior Director, Clinical Services Department:
Community Services

Reports to:

Vice President, Community Services

Location:

(Remote/In-House) Hybrid, 3 days a week on site

Schedule:

Monday‑Friday, 9 am‑5 pm Travel: % Salary: $136,900 – $157,590 Position Overview

Senior Director will lead and transform Mental Health Service Delivery to engage help seekers in accessible, exceptional therapeutic services. Must be flexible, innovative, strategic, and comfortable in a complex environment. Requires extensive clinical knowledge, diagnostic assessment, and supervision experience to enhance quality.

• Responsible for directly managing and mentoring all junior staff within their community programs.
• Support Vibrant culture through leadership integrity, transparent communication, and the demonstration of all Vibrant core values.
• Develop strategy as it relates to Vibrant’s infrastructure for revenue building services, and expansion of aforementioned services in an effort to innovate and expand mental health service delivery.
• Identifying vulnerabilities within Vibrant’s current workflow and suggesting realistic solutions.
• Lead solutions and manage programs to minimize vulnerabilities.
• Rigorously maintain service quality and improve business practices through data analysis and intervention monitoring.
• Strategize with Directors and Clinical staff on Key Performance Indicators for programs and maintain high utilization of services while ensuring quality performance.
• Identifies risk within the department and determines best practice solutions.
• Complex decision‑making requiring in‑depth analysis and consensus‑building, subject to review by other members of senior management.

• Extensive clinical experience working with a variety of psychological disorders across the lifespan, with key interest in underserved populations, and experience working in various clinical settings.
• Experience with writing and managing clinical documentation via an Electronic Health Record; knowledge of the AWARDS program is preferable.
• Active clinical license that can supervise different disciplines;
  PhD/PsyD preferred, but LMHC, LCSWs will be considered.
• Strong understanding of OMH, ACS, and DOHMH practices.
• Demonstrated knowledge of program operation and best practices that align with regulatory compliance.
• Experience providing clinical supervision or oversight within Medicaid/MMCO billable programs.
• Exposure to preparing proposals for Federal, state and municipal grants is a strong plus.

• Minimum of 3‑5 years of substantial relevant experience—administrative, clinical, and/or programmatic oversight of mental health and/or social service programs.
• Candidates must be enrolled or eligible to enroll in the NYS Medicaid Program within 30 days of hire (New York State: LMHC, LCSW, Licensed Psychologist).
• Superior written and verbal communication skills (including presentations) and the ability to drive execution in a team environment.
• Self‑motivated team player with proven ability to identify issues and manage multiple priorities while striving for practical business solutions.

• Must be able to remain in a stationary position 50% of the time.
• Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks.

We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. Full‑time employees will be eligible for comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer‑paid disability insurance, employer‑paid life insurance, pre‑tax FSA for medical and dependent care, and a 401(k).

Studies show women and people of color are less likely to apply unless they believe they can perform every task in the job description. Vibrant…