Phlebotomist Patient Services Representative

Primary

Job Title:

Phlebotomist Patient Services Representative

Alternate/Related Job Titles:

• Patient Services Technician
• Phlebotomy Technician
• Laboratory Patient Care Specialist

Location: Nanuet, NY

Onsite Flexibility: Onsite

Contract Details:

• Position Type: Contract
• Contract Duration: 4 months
• Start: As Soon As Possible
• Pay Rate: $19.85–21.80/hr
• Schedule: Monday–Friday, 8:00 AM–4:00 PM;
  Alternate Saturdays 8:00 AM–12:00 PM

Job Summary: The Phlebotomist Patient Services Representative (PSR II) creates a professional, patient-centered experience while collecting high-quality blood specimens and supporting clinical operations. This role requires strong phlebotomy skills, excellent customer service, accuracy in documentation, and the ability to work independently in a fast-paced environment.

• Greet and interact with patients professionally while assisting with blood collection for routine or diagnostic testing.
• Draw quality blood specimens and prepare samples for laboratory analysis following clinical and forensic collection best practices.
• Explain procedures clearly to patients, maintaining trust and comfort throughout the process.
• Verify patient demographic information and obtain signatures post-venipuncture to confirm labeling accuracy.
• Maintain required logs, records, and operational documentation.
• Perform daily assigned tasks with accuracy and timeliness under supervisor direction.
• Maintain a safe, clean, and compliant clinical environment.
• Demonstrate organizational commitment, professionalism, and quality service delivery.
• Support multiple Patient Service Centers and in-office phlebotomy locations as needed.
• Work independently with minimal supervision while managing high-volume workloads.
• Adhere to all company Policies & Procedures, including Dress Code and Safety Standards.
• Communicate clearly and transparently with supervisors, peers, and patients.
• Participate in training at varying locations as required.

• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections
• Ability to provide accurate, error-free work
• Ability to manage multiple priorities in a high-volume setting
• Strong communication skills (written and verbal)
• Reliable transportation and valid driver’s license (rideshare/bus not accepted)

• Two years in a Patient Service Center environment
• Customer service experience in retail or service-based environments
• Keyboard/data-entry experience
• Experience covering multiple clinical locations

• Excellent phlebotomy skills across all age groups
• Ability to work independently
• Strong customer service focus
• Ability to handle fast-paced clinical workflows

• Phlebotomy certification (preferred; not required in NY)
• Medical assistant or paramedic training
• Strong organizational and documentation skills

• Ability to embrace change and communicate transparently
• Ability to make decisions based on established procedures
• Knowledge of clinical operations and business processes
• Flexibility to work varied schedules and locations

Medical, Vision, and Dental Insurance Plans; 401k Retirement Fund

Leading provider of diagnostic information services empowering healthier lives. Leveraging the world’s largest clinical lab database, the company delivers insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, they are committed to high-quality, inclusive, patient-centered care.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, and technology companies, along with major life sciences, biotech, utility, and retail organizations across the U.S. and Canada. We look forward to helping you land your next great career opportunity!

Job Number: 25-28695 #gttqst