Call Center Representative - Tarrytown

Location: Village of Tarrytown
Call Center Representative - Tarrytown page is loaded## Call Center Representative - Tarrytownlocations:
CBO - Tarrytown, NY 10591posted on:
Posted Yesterday job requisition :
R-100332
*
* Job Description:

** ENT and Allergy Associates and Hümi is seeking a self-motivated, people-friendly, full time
** Call Center Representative
** for our
** Tarrytown Corporate
** office location.

Hourly: $17/hour
** Key Accountabilities & Duties
*** Handle inbound/outbound calls from all contacts of ENTA locations and the Audiology hotline
* Assist callers with appointment scheduling, message tasking, and provide general assistance
* Provide callers with polite, courteous and empathetic customer service
* Active listening skills required
* Meet departmental call handling standards
* Maintain accuracy with proper use of the scheduling system and regular utilization of scheduling reference tools
** Requirements
* ** Outstanding customer service skills and dedication to providing exceptional customer care
* Excellent people skills, and ability to communicate effectively with staff members of all levels
* Focus on quality and customer service
* Exceptional listening and analytical skills
* Ability to multitask and successfully operate in a fast paced, team environment
* Must adapt well to change and successfully set and adjust priorities as needed
* Must be skilled in multitasking computer based programs – Microsoft suite, typing skills, Next Gen, Ring Central phone system
* Excellent listening, verbal, written, and interpersonal communication skills
* Keen attention to detail
*
* Schedule:

** Monday-Friday: 8:00am-4:30pm or 9:00am-5:30pm
** We offer a comprehensive benefits package including:
** Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.
** The ENT & Allergy Associates Network:
** ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care.

With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world.

Each year ENTA physicians are voted ‘Top Doctor’ by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.
** HÜMI:
** Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients.

At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About ENT and Allergy Associates, LLP (ENTA)
ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with over 60 offices and over 300 clinicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery,…