Senior Manager, Statistical Analysis and Title VI Compliance

Position Objective

Under the supervision of the Director, Title VI Analysis, Equity and Access, this position is responsible for reviewing Title VI data collection, analysis, and statistical reporting requirements for all MTA agencies to ensure Title VI compliance with federal and State civil rights requirements. The incumbent provides the Director with recommendations to mitigate non‑compliance concerns identified in Title VI analyses. The incumbent is also responsible for the preparation and statistical review of MNR’s fare and service changes, equity analysis, and service monitoring.

This position serves as the single point of analytical support for the update and maintenance of the Programs for both agencies. The incumbent is also responsible for providing data and other statistical information as requested by legal and other departments.

• Oversight of all aspects of MNR’s Title VI program, ensuring compliance with federal circular FTA 4702 1b; preparation and statistical review of MNR’s fare and service changes. Manage/execute/update Title VI program for Metro‑North Railroad (MNR), including acting as internal advocate and external point of contact on all TVI/EJ/LEP issues (including technical analysis methodology) with MTA headquarters, external stakeholders, and the public.
• Implementation of compliance monitoring practices to maintain the accuracy of data as they relate to the Title VI program and FTA Compliance Reviews. Execute Service Monitoring for MNR as part of the Triennial Title VI submission to the FTA and annual Title VI submission to the MTA. Conduct statistical tests (t‑Test, Chi‑Squared tests) on operations/service data for the railroads, including Headway, OTP, Fleet Age, Vehicle loads, Service Availability, and Station Amenities to analyze compliance with FTA Title VI requirements;
  Implement self‑auditing procedure for the analysis.
• Complete the following scheduled reports in a time‑sensitive manner:
  Annual and Triennial Title VI report, service and fare change equity analysis report for MNR. Conduct Fare Change Equity Analysis and Service Change Equity Analysis for the proposed Fare and Service Changes for MNR.
• Maintain, monitor, and report from the Operations Planning and Survey database to analyze travel trends and patterns of MNR. Work with MTA Market Research and Regional Planning Departments on Title VI survey questions; format/prepare surveys for statistical analysis using fare data.
• Coordinate with US Census, FTA, and other MTA departments, as well as other member agencies, by attending meetings, providing reports and other data, as needed. Download Census data and conduct analysis by race and income for MNR by station/train/route; conduct analysis of languages using ACS data for MNR service territory.
• Provide assistance and coordinate with the Connecticut Department of Transportation (CTDOT) in their Title VI/LEP program, and Service and Fare Equity Analysis (SAFE); address CTDOT’s data request for service monitoring, survey, and Title VI complaints data.
• Develop and implement standard operating procedures for collecting and conducting data analyses, drafting report summaries, and ensuring consistent application of Title VI federal and State regulations.
• Conduct training sessions and guide Title VI Analyst positions on conducting Title VI/LEP Analysis, Service Monitoring, Fare and Service Change Equity Analysis, and GIS mapping. Develop/update Title VI training presentations for MNR, LIRR, NYCT, and MTA Bus employees responsible for Title VI data collection, analysis, and reporting. Ensure compliance with Title VI requirements by tracking and reporting the number of employees trained.
• Assist in developing and updating Limited English Proficiency (LEP) Plans for MNR; work with departments to secure action in complying with all applicable LEP requirements.
• Complete GIS mapping for MNR service territory; map routes/stations/facility locations for the railroads; update GIS maps and shape files; update the latest Census data on the GIS maps; download/create GIS shape files; maintain GIS data library for MNR.
• Ensure the integrity and compliance of internal database…