Communications Technician; NYS HELPS

Basic Information

NY HELP:
Yes

Agency:
Parks, Recreation & Historic Preservation, Office of

Title:

Communications Technician (NYS HELPS)

Occupational Category:
No Preference

Salary Grade: 10

Bargaining Unit: OSU - Operational Services Unit (CSEA)

Salary Range:
From $45,081 to $55,322 Annually

Employment Type:

Full‑Time

Appointment Type:
Permanent

Jurisdictional Class:
Competitive Class

Travel Percentage: 0%

Workweek:
Variable

Hours Per Week: 40

Workday From: 12 AM

Workday To: 12 PM

Flextime Allowed:
No

Mandatory Overtime:
No

Compressed Workweek Allowed:
No

Telecommuting Allowed:
No

County:
Onondaga

Street Address:
Mid‑state District – Central Police Zone

City:
Jamesville

State: NY

Zip Code: 13078

• Receive and transmit police messages via radio, telephone, and eJustice portal.
• Maintain logs, records and written documents required by the Division of Law Enforcement.
• Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.
• The incumbent of this position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.
• Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non‑emergency calls for law enforcement and dispatch patrols to respond.
• Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures.
• Perform administrative duties such as data entry and retrieval, information filing and record keeping.
• Comply with all Federal, State and Local regulations relative to communications and protected data and information.
• Other duties as assigned.

NYS Civil Service Eligible List There is no current civil service eligible list for this title.

NY HELPS and 55‑b/c

Qualifications:

The Communications Technician 1, SG‑10, is a part of the New York State Hiring for Emergency Limited Placement Statewide Program
* NY HELPS. To be considered for appointment through the NY HELPS or 55‑b/c programs, candidates must meet the open competitive minimum qualifications for this title. The qualifications are:

• Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization – see below for Qualifying and Non‑Qualifying Experience.
• Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.

A complete statement of the physical/medical standards is available at:
https://(Use the "Apply for this Job" box below)..pdf

Examples of Qualifying

Experience:

police, fire and emergency medical dispatching (civilian or military) experience is acceptable.

Examples of Non‑Qualifying

Experience:

using paging systems, cellular phones, intercoms, or CB radios. Experience limited to that of an Emergency Medical Technician (EMT) is not qualifying.

If you are a veteran or an individual with a disability and would like to apply for the Department of Service Service 55‑b/c Program, please visit: https:///rp55

NYS HELPS Program For the duration of the NYS HELPS program, this title may be filled via a permanent non‑competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanent in a NY HELPS title, employess may take part in any promotion examination for which they are qualified.

Employees appointed via the NY HELPS program are restricted to promotional appointment until their position is covered into the…