Fraud Prevention Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

This position will be accountable for supporting and strengthening relationships across the Early Warning organization to include, but not limited to technology, security, product, operations, and risk to mitigate fraud in the network and/or changes to the threat environment for the purpose of assessing the impact on the experience, expense or risk exposure within the network. This role will also be similarly accountable to interact with, support and manage the risk and consequent optimization for the participants in the network.

• Work with financial institutions and resellers to understand, assess and manage Network Fraud Performance and compliance of all fraud rules/mandates.
• Create appropriate communications to internal and external stakeholders regarding emerging risks, observed trends and related opportunities.
• Develop and deliver compelling insights to be shared with financial institution and internal executives regarding the performance and optimization of the network as it relates to fraud risk management.
• Identify potential points of opportunities in policies, strategies, operational processes, technological construct, or controls that are impacting the experience within the network, cost, and risk of operating the network directly or on behalf of the Network’s client base.
• Interact directly with financial institution fraud leaders to understand business dynamics driving the need for change.
• Lead and/or support project teams, share insights and use analytics to find new ways to improve the fraud process.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

• Education and/or experience typically obtained through the completion of a Bachelor’s degree.
• Typically 8 or more years of progressive related experience with at least 3 years of fraud risk management experience and at least 2 years account relationship management experience.
• Strong understanding of fraud prevention techniques and technologies.
• Proven track record of converting concepts to analysis for business case development.
• Exceptional executive presence, written and verbal communication skills.
• Experience with digital banking, payments and/or payment networks.
• Experience with financial institutions in fraud risk management.
• Ability to work under pressure and manage challenging situations effectively.
• Background and drug screen.

• Knowledge of relevant legal and regulatory frameworks.
• Ability to analyze data and present findings clearly.
• SQL/SAS or comparable analytic coding certification.
• Quality Control and/or Independent Testing development and management.
• Process Design or Process Reengineering certification.
• Additional related education and/or experience preferred.

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.