Credit Team Senior Specialist; Req

About Us:

Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers.

In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable.

Job Summary:

The Senior Credit Team Specialist is expected to exercise independent judgment and sound decision-making while maintaining the integrity of accounts receivable. The right candidate will consistently enhance departmental processes and procedures to drive operational efficiency and accuracy. This role is responsible for initiating proper actions to protect the integrity of the receivables function, including overseeing, analyzing, and processing invoices; billing adjustments;

application of customer payments; processing credit applications; producing collection letters; and contacting customers regarding payment status. The individual must be an initiative-taking thinker with the ability to make timely, well-reasoned decisions and effectively present recommendations to their supervisor. In doing so, the Senior Credit Team Specialist will also play a critical role in ensuring accurate financial processes and in fostering operational efficiencies across Accounts Receivable, Billing, Credit, and Collections, while supporting both superior customer service and effective internal collaboration.

Essential Functions:

1. Results matter. Monitor and manage assigned accounts to ensure accurate invoicing, timely payments, and proper posting within the accounts receivable ledger, while proactively taking appropriate action to maintain the integrity of the accounts receivable.

2. Determined. Conduct collection efforts (calls/emails) and maintain concise, accurate notes regarding customer communications, while analyzing work allocation within the team and offering improvements to enhance overall effectiveness.

3. Ownership and caring. Review and resolve discrepancies related to price worksheets, tickets, invoices, COD purchases, and customer documents (e.g., tax-exempt forms, purchase orders, quotes), independently evaluating processes and recommending enhancements to supervisor as needed.

4. Obligated. Oversee processing of credit applications, credit reference requests, customer letters, and authorized credit/debit adjustments, taking ownership for accuracy and compliance.

5. Mastery. Supervise incoming payment processes in compliance with company policies and procedures, serving as a functional lead during system integrations and financial software upgrades.

6. Measurement. Assist in analyzing department procedures, recommending revisions, and supporting the development of best practices and KPI tracking, while proactively developing initiatives toward improved operational efficiency.

7. Committed to serve. Generate and distribute accurate invoices in a timely manner with a focus on precision, consistency, and customer satisfaction.

8. Respect and engage. Provide superior customer service to internal and external stakeholders while maintaining effective communication with Sales, Operations, and plant personnel.

9. Foster teamwork within the department and across functions to drive efficiency and continuous improvement, proactively contributing ideas to strengthen collaboration and outcomes.

10. Partner with Sales and Operations to proactively address and resolve issues, ensuring alignment and continuous improvement across business functions.

Requirements, Education and Experience: