Manager, Originations

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase home ownership throughout New York State.

A Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered.

NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

The State of New York Mortgage Agency (SONYMA) is one of several HCR agencies. SONYMA’s programs provide mortgage financing to assist low- to moderate-income, first-time home buyers in the purchase of one-to-four-unit residences that are required to meet eligibility criteria established by the Agency and by applicable Federal law. This position will report to the Single-Family Programs unit of SONYMA. The Single-Family unit reports to HCR’s Home ownership and Community Development.

Employee will be responsible for managing the day-to-day operations of the SONYMA Originations Unit from loan registration through approval to purchase. Maintaining business relationships between SONYMA and its participating lenders, as well as indirect business partners such as builders, affordable housing non-profit organizations, and others.

The responsibilities of the position include, but are not limited to, the following:

• Supervise a staff of loan analysts and team leaders in day-to-day functions.
• Coach and support Team Leaders in handling escalations, pipeline management, and associate development ensuring alignment with SONYMA’s mission, values, and compliance obligations.
• Conduct lender training on use and navigation of SONYMA systems. Communicate system outages, changes and enhancements verbally and in writing with internal staff, and lenders.
• Provide lender assistance and training on SONYMA mortgage products, process, policies, procedures, and systems. Conduct routine subject matter review.
• Identify internal staff and external partners knowledge gaps and error trends.
• Ensure that closed loan documents and files submitted by lenders are reviewed promptly, comply with IRS and Agency requirements under the terms approved by SONYMA and such lenders receive timely and accurate responses from the department personnel.
• Demonstrate comprehensive understanding of compliance income calculations under tax exempt bond program.
• Monitor Agency pipeline and follow-up with lenders to ascertain loan status on aged reservations and commitments.
• Supervise handling of all rate lock-in extension requests; generate and provide lenders with pipeline management reports, as needed.
• Oversee loan reservations; ensure data integrity, timely submission, and reporting produced promptly and accurately.
• Review, approve or elevate, as needed, policy exception requests related to property condition, household income calculation, and SONYMA document requirements.
• Provide oversight of the Community Land Trusts, Project Set-Asides, and Manufactured Home Community approval processes.
• Work closely with the Senior Vice President, Vice President, Business Development Officers and other Unit Managers of the Single-Family Division to resolve issues and to effectively communicate program announcements, etc.
• Maintain proficiency in SONYMA mortgage processes, policies, and procedures, as well as the requirements and policies of Fannie Mae, Freddie Mac, private mortgage insurers and other relevant mortgage and secondary market products and programs.
• Conduct Internal Control processes for the Originations Unit. Submit procedures and reporting to Internal Audit annually.

• A bachelor’s degree in business administration, marketing, communications, or a related field is preferred. In lieu of a…