Claim Processor II

Location: New York

Claim Processor II page is loaded## Claim Processor IIremote type:
Hybrid Position locations:
Getzville, NYtime type:
Full time posted on:
Posted Todayjob requisition :
R82608#
** Overview:
** This position is responsible for the preparation and processing of Conventional Claims.##
*
* Primary Responsibilities:

*** Monitor daily reports outlining workflow and processing needed.
* Understand the workflow and upstream processing as well as the difference between the claim types:  Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims.
* Process/File claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements.
* Communicate/interact with attorneys, tax collectors, homeowners associations, prior servicers and utility companies regarding coverage periods of disbursements.
* Obtain, prepare and approve invoices for claim filing.
* Contact outside entities for back up invoices; including but not limited to water/sewer companies, attorney offices, prior servicers.
* Assess invoices to minimize losses and financial exposure to the Bank.
* Communicate with attorney's regarding bills, HOA fees due, taxes due and items needed to file Conventional claim.
* Research loan history for advances and deposits.
* Contact various internal departments for clarification on advances.
* Review and consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds.  Determine if refunds are needed.
* Respond to attorney loan level requests.
* Ensure system is updated accurately before moving the loan to the next phase of the Claim process.
* Research/determine curtailments/losses and what department the curtailment/loss should be booked to.
* Upload required documentation into investor systems concerning advances or credits to accounts.
* Monitor loans for incoming Claim Funds.
* Process investor/security claims.
* Follow up with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Property Preservation regarding losses.
* Review and process repurchased/redeemed loans.
* Review HOA & Utility billings, obtain unpaid bills, pay bills, follow-up for bills due.
* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.##
** Scope of Responsibilities:
** This position interacts with internal M&T Bank departments and external third-parties.##
** Education and Experience

Required:

** A combined 3 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience.

Organized and detail oriented.

Strong verbal and written communication skills.

Strong customer service skills.

Working PC skills including word processing and spreadsheet software.##
** Education and

Experience Preferred:
** Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.#
** Location
* * Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
** make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers.

We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.
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