Finance Content Specialist Hybrid position

Overview

NYU Langone Health is a fully integrated health system that consistently achieves strong patient outcomes through a focus on quality and has been ranked highly by Vizient Inc. and U.S. News & World Report. NYU Langone offers a comprehensive range of medical services across multiple locations and a robust research enterprise. This description contains general information about the organization and references to social and external resources.

For more information, visit NYU Langone Health and follow related channels as appropriate.

We have an exciting opportunity to join our team as a Finance Content Specialist. In this role, the Finance Content Specialist is responsible for creating, curating, and managing high-quality content across various platforms that deliver information on financial applications, policies and procedures, training offerings, and other updates to enterprise end users. The Finance Training & Support team manages finance content across platforms such as the Finance & Payroll Support portal and the enterprise learning management system, as it relates to our financial applications used by operational areas across the enterprise.

This role requires strong writing, editing, and research skills to develop effective and engaging content. The Finance Content Specialist will collaborate with various Finance teams to develop content to support major initiatives or projects, and perform ongoing maintenance of existing content as needed. The ideal candidate will be creative, detail-oriented, and knowledgeable about digital content trends used for training and communications, with the ability to analyze performance metrics and adapt to new strategies accordingly.

The position requires the ability to manage multiple competing priorities in a fast-paced environment, and agility and flexibility are required. The incumbent must adhere to deadlines and support the team in the full production process of content development. This position also provides continuous support to customers within and outside of the Finance department.

• Edit and proofread content to ensure accuracy, clarity, and consistency.
• Create and update internal and external graphic design (publishing) content using programs like Adobe InDesign and Illustrator.
• Create, convert, and develop training courses using the Adobe Creative Suite (e.g., Adobe Photoshop, Audition, Premiere Pro, After Effects), Articulate Suite (e.g., Articulate Rise, Storyline 365, Review), and Captivate Audiate.
• Record, edit, and insert voiceover audio content into training materials, including video job aids, training courses, and video effects projects.
• Creating recording and editing video content using programs like Premiere Pro, After Effects, and Illustrator.
• Create and update any forms using Adobe Acrobat Pro and/or similar software applications that are located on the Finance & Payroll Support portal and/or necessary for the Finance Department.
• Assist in the development and maintenance of recognition, change management, and business redesign programs.
• Work with teams to produce programs that are appropriate and effective for all relevant parties in the division.
• Assist in creation and compilation of training materials and manuals for Financial Systems including but not limited to People Soft Financials and People Soft Business Intelligence.
• Amend and revise programs as necessary to adapt to the changes that occur in the work environment.
• Gather, maintain, develop, and implement information and content for the Finance & Payroll Support portal.
• Contribute to the detailed design of the Finance & Payroll Support portal, focusing on meeting user goals through content and structure.
• Find and select appropriate multimedia content, including still images, animations, music, and video.
• Perform regular reviews of the Finance & Payroll Support portal to ensure content accuracy, timeliness, and relevance.
• Respond to user inquiries, comments, and suggestions via cases through Salesforce or general outreach.
• Strong organizational and time-management abilities.
• Ability to work independently and in a team environment.
• Perform related…