Client Services Representative – Outsourced Trading Desk Job New York New York USA,Finance & Banking

Location: New York

The Team:

The position forms part of our Outsourced Trading Desk Client Services Team, which functions as the primary point of contact to clients in relation to trade settlements and operations. The Outsourced Trading Desk currently comprises 25 people in the US, Europe and Asia. There are 2 Client Service Representatives located in the US supporting all regional clients.

The Role:

The focus of this role will be to support clients across our Outsourced Trading Desk.

Key Responsibilities:

Monitor all trade activity on a daily basis for Outsourced Trading Desk clients
Work directly with clients, Prime Brokerage Client Service Representatives and trading counter parties to ensure timely settlement on market transactions
Review all US and non-US trades for proper settlement and coordinate internally on all open settlements/fails
Immediately elevate open settlements/fails and work with Middle Office and external counter parties to resolve trade detail discrepancies
Ensure all client trades are reported properly in the trade portal and at counter parties
Collaborate with adjacent teams to address client and counter party requests, such as local market trade instructions, settlement issues, and resolution on all open failing trades
Assist with onboarding new clients and testing new client set ups
Secondary point of contact for prime brokerage custody and swap clients and client inquiries
Liaise with technology to help build a more efficient and automated platform
Monitor and review trade input and activity in Traiana and other firm trade processing applications

Qualifications:

Client Services experienced gained at a similar financial institution
An understanding of Prime Brokerage, the trade life cycle and trade processing
Efficient and adept at time management
Focused and detail-oriented
The ability to manage multiple requests within a collaborative environment that requires urgency
Intellectually curious and able to retain vast sums of knowledge
Excellent communication skills
An autonomous worker, capable of representing the team across the whole continent
Experience with Traiana & Fidessa would be advantageous
Series 7 & 63 or the ability to obtain them within the first year

The salary for this position is $100,000.

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