Senior Director, Operational Risk – Global Trade

Senior Director, Operational Risk – Global Payments and Trade

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Lead the second line of defense operational risk management coverage for our Global Payment and Trade Platform. BNY’s Global Payments & Trade platform delivers cross‑border payments, cash management, and trade finance solutions for institutional clients worldwide, with comprehensive risk coverage across the full transaction lifecycle including credit, liquidity, operational, fraud, AML/sanctions, and regulatory compliance. This role focuses on business and operational risk driving end‑to‑end risk identification, control design, and issue remediation across products, processes, and client journeys to strengthen the governance and control environment.

You will partner with teams across all three lines of defense including product, operations, engineering, legal, and compliance to support and oversee risk in this rapidly evolving domain.

• Define and execute the global operational risk management framework across the Global Payments and Trade platform.
• Lead the identification, assessment, monitoring, and mitigation of key operations risks (operational, conduct, third party, and cyber) in the Global Payments and Trade platform and those business lines that leverage Global Payments and Trade products.
• Ensure resilience and control effectiveness in large scale global platforms and products.
• Engage with product and technology teams to ensure safe and scalable innovation and appropriate protocols to mitigate execution risk.
• Provide effective risk management challenge and oversight of change initiatives, including new or modified products and process changes, ensuring risks are identified, assessed, and mitigated effectively. Consider the impacts to Global Payments and Trade products as the result of market changes.
• Anticipate emerging risks (geopolitical, macroeconomic, regulatory, technology) and advise leadership on strategic response.
• Drive alignment between global standards and local operational requirements.
• Partner with platform leadership to embed a strong risk culture, identify risk areas, concerns, patterns & trends and drive adherence to the policies, regulations, and industry standards. Support ongoing education of stakeholders through tailored training on risk‑related matters.
• Communicate risk insights effectively to senior leadership and stakeholders to support informed risk‑taking and integration of risk management into decision‑making and business processes.
• Senior point of contact for the business and auditors on Global Payments and Trade risk matters.
• Present at global forums and represent Operational Risk at committees and engagements.
• Drive continuous improvement initiatives to simplify risk processes and leverage technology for enhanced risk oversight.
• Oversee and review risk incidents and ensure remediation efforts are appropriate to minimize impact and prevent recurrence.
• Prepare concise executive‑level presentations and reports for governance and regulatory engagements.

• Bachelor’s degree with a focus in business, finance, or related discipline and relevant industry qualifications are an advantage.
• 12‑15 years prior work experience in a global, financial or professional services firm.
• Prior experience in Global Payments and Trade (or equivalent payments/trade services domain) in first or second line of defense…