Collections Representative

About Leviton

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.

It's about each person bringing skills and passion to a challenging and constantly changing world.

We are seeking a proactive and detail-driven Credit and Collection Representative to join our Credit Department. This position plays a key role in optimizing cash flow and minimizing risk by ensuring timely collection of receivables, evaluating customer credit profiles, and building strong relationships across stakeholders. The ideal candidate combines analytical precision with strategic communication to reduce Days Sales Outstanding (DSO) and enhance overall financial performance.

• Monitor and proactively released customer orders on credit hold to ensure uninterrupted order fulfillment.
• Enable strategic prioritization of collection efforts by analyzing delinquent accounts to determine root causes and aging trends.
• Partner with Sales, Customer Service, and clients to resolve payment disputes and reduce delays.
• Deliver timely and accurate documentation, including invoices, statements, and dunning letters, to accelerate collections.
• Evaluate credit applications and collected financial data to support informed credit line decisions.
• Perform financial statement reviews and creditworthiness assessments to guide credit approvals.
• Recommend credit limits aligned with departmental risk policies and customer payment history.
• Respond promptly to inquiries from both internal departments and external customers, ensuring clear communication and quick resolution.
• Maintain meticulous records of customer interactions, payment status, and collection efforts within internal systems. Document collection activities to drive insights and strategy.
• Work closely with Accounts Receivable to reconcile payment discrepancies and recover missing remittance details.
• Built strong relationships with Sales teams to identify and address payment barriers collaboratively.
• Participate in cross-functional projects to improve credit processes and contribute to department goals.

• Understanding of collections and deduction/claims processes.
• Ability to build rapport and communicate effectively with diverse stakeholders.
• Team-oriented with a proactive and solution-focused mindset.

• High School Diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• 2–5 years of proven experience in managing a collections portfolio ensuring timely payments
• Skill set in problem resolution and root cause analysis.
• Excellent analytical, organizational, and time management skills.
• Credit risk assessment and account reconciliation.
• Proficiency in Microsoft Excel including Pivot Tables and VLOOKUP.
• Financial statement review and analysis a plus.

Comprehensive benefits include:

• Medical, dental, and vision insurance programs
• 401K plans with employer-matching contributions
• Tuition reimbursement
• PTO
• Paid holidays
• Volunteer time off

For more information about benefits, please go to:

$48,000.00 - $55,000.00 per year

Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at .

The future looks brighter than ever. Join our team now!