Events Operations Manager

About CORE

At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.

The Event Operations Manager works closely with clients once they’ve signed a contract to finalize all event deliverables and execute the event onsite. This partner serves as the primary liaison between event sales and F&B execution.

• Function as the primary point of contact for all confirmed event bookings and large reservations
• Oversee event set-up and service on-site. Liaise between members and on-site team leaders to ensure success of event from beginning to end.
• Manage and oversee furniture rental orders and other vendor deliverables
• Support Event Team in managing all member communications relating to events on a daily basis; reviewing and answering incoming inquiries, ensuring the highest quality experience for members is consistently delivered.
• Assist with the preparation of all proposals, contracts, and other event related materials.
• Ensure that pricing is appropriate and accurate on estimates and invoices.
• Arrange for and attend site visits, walk-throughs and tastings as needed.
• Make detailed BEOs and distribute them to all involved departments;
  Ensure information regarding event floor plans, external vendors, menus, and rental equipment requirements are communicated. Update forms as necessary.
• Maintains a strong working relationship with members/guests, vendors, and competitors.
• Assist in organizing and managing marketing folders, archives, members lists and databases as it pertains to the events department.
• Work closely with other Coordinators to improve best practices and processes, with focus on providing CORE: standards of service excellence

• Relentless curiosity
• Resourcefulness
• Resilience

• At least 3 years relevant experience in event management and coordination; fine dining restaurant experience preferred
• Strong event sales, operations and management skills with proven track record of organizing and executing events
• Highly engaged in the industry with strong network of contacts and relationships as well as knowledge of current trends in the Events world
• Strong Computer Skills;
  Microsoft Office Suite, Tripleseat, Prismm and Salesforce preferred
• Strong interpersonal and communication skills; ability to communicate with chefs, F&B team and members/guests in a fast-paced environment, maintaining a hospitable manner with professionalism and poise
• Familiarity with A/V equipment and media devices; ability to set up and/or trouble shoot
• Ability to multitask and prioritize time with a high sense of urgency for problem resolution
• Ability to handle stress and remain calm under pressure
• Ability to accommodate a flexible schedule with late nights and holidays
• Eager to grasp departmental, company, event details, and existing systems